Fan Mail 2020

Check out the latest compliments and congratulations for FRES employees from our colleagues around the University and the greater Philadelphia region.



On Feb 21, 2020, at 6:54 PM, Fry, Susan <> wrote:


I wanted to extend a heartfelt thank you to the Housekeeping Team, both stationed at PSOM, and around campus. There have been 2 major events in PSOM over the past 3 days and the Housekeepers arrived promptly, with the right equipment and most importantly, the right attitudes. They were efficient and tireless in their efforts in to clean up both BRB after Wednesday's flood and CRB after today's fire. I appreciate Aramark leadership pitching in a hand today, including Steve Jenet, Jeff Findlay, and Ron Rux, who were all actively assisting with cleanup. I'd also like to specifically thank long-time PSOM Housekeeper, Weldon Blount, for his initiative today. He's truly living the PSOM mission! Please extend our thanks to him.



Dear Anne,

 Thank you for taking time out of your busy schedule to speak at the Wharton IGEL Women in Sustainability Leadership Seminar Series.  You did an outstanding presentation on Penn’s 3.0 Climate Action Plan.  I know that the audience appreciated knowing about the great strides Penn has made towards a sustainable campus, as well as, hearing about your amazing career and professional experience. 

 There has been a lot of progress in sustainability and the future seems promising for Penn and its environmental efficiency.

 Thank you again,


Joanne Spigonardo

Senior Associate Director of Business Development

Initiative for Global Environmental Leadership (IGEL)

The Wharton School

University of Pennsylvania

620 Huntsman Hall


From: "Narvekar, Medha

Date: February 17, 2020 at 2:37:47 PM EST
To: "Vakili, Faramarz" "Papageorge, Anne" , "Carnaroli, Craig R" 
Cc: "Datz, Edwin D" , "Kocent, Mark"
Subject: RE: The Office of Secretary Water Damage

Thank you to Faramarz and to everyone on the team who jumped in so energetically this AM to help come up with a great solution for us.  It is far better for us all to be together rather split up piecemeal, and this space allows us to do that.  The clean-up is going well, and the movers were here with a suggested game plan for packing and moving so that we can be functional in the new space by Wednesday. 

 My deep appreciation to all involved.  I feel we can keep the ship afloat (no pun intended) during this unexpected mess and able to meet deadlines for this week regarding the Trustee meeting next week.

 Thanks for your support. – Medha


From: "McGhie, Alison" 
Date: February 17, 2020 at 8:04:47 AM EST
To: "Papageorge, Anne" 
Subject: Helpful FRES staff

Hi Anne - I just wanted to let you know that everyone involved in the 211 College Hall water incident on Saturday night were very nice. And Dana Pinckney was very good about keeping me informed.

I know John Blankemeyer and the others will get us back together as fast as they can.


Alison McGhie
Office of the University Secretary
University of Pennsylvania
1 College Hall, Room 211
Philadelphia, PA 19104-6303


From: Kenneth Lambert Jr.
Sent: Wednesday, February 12, 2020 1:42 PM
To: Trumbo, James J.  Griffin, Margo 
Subject: Recognition of PICS Housekeeper Sue

 Hi James and Margo,

 I just wanted to write you all a quick note about the Penn Institute for Computational Science (PICS) housekeeper Sue! She has been absolutely fantastic and has continued to exemplify the Penn spirit and practice safe workplace standards! She is warm and kind, very friendly with the PICS staff and students and truly makes out space feel like a home. I cannot express how much she has done for us and how she has made the environment truly welcoming. She has gone above and beyond her daily duties, including assisting me with the simplest but helpful things like sealing the nespresso pod recycling bag and bringing it to my desk, to providing additional trash and recycling bags for events, to just engaging and talking with our students. They all know her by name and has been made a part of the PICS family.

 I would love to see Sue recognized for her hard work here at PICS but at the University as well. 

 Many thanks,Ken


Ken Lambert Jr

Pronouns: He/Him/His & They/Them/Their- what is this?

PICS Program Coordinator


From: Jourdan, Andrea Lisa
Sent: Thursday, January 30, 2020 10:24 AM
To: Sparks, Wendy  Gaither, Joseph Patrick  Findlay, Jeffrey Fox, Scott Washington, Keith; Murphy, Terry 


 I want to take a moment to extend a huge thanks to everyone on this email and Mike, Sean and Tiffany for making sure the building was ready for the President’s event last night. Your diligence and communication about our needs, what tasks you completed and what tasks you were working on, was hugely appreciated.

 Everything went well for her dinner and the building still looks lovely today.


 Lisa Jourdan


Events & Operations Director, Perry World House

From: Murray, Joanne 
Sent: Tuesday, January 28, 2020 8:29 AM
To: Robinson, Betsy  Porter, Deborah E 
Subject: RE: who would cover this area?

THANK you all, just walked by today and it is all fixed.  She has been able to navigate the various projects on the sidewalks because they do a great job of marking them off.  The missing stones were such a small danger the dog missed them.  Glad you all didn’t.


From: Murray, Joanne 
Sent: Friday, January 24, 2020 1:53 PM
To: Porter, Deborah E 
Subject: who would cover this area?

 On my walk in from University City train station I saw a woman with a seeing eye dog trip/stumble on the Penn Museum cobblestone courtyard driveway that goes over the public sidewalk terminating in South Street.  The area in question is missing 2 cobblestones.  Is that Penn Museum or whoever handles Penn sidewalks?  Neither she nor the dog seemed to get hurt, but this is a huge liability issue waiting to happen.  I am reporting it because I don’t think she knew what she tripped on.

 If you can point this email or me in the correct direction I would greatly appreciate it.

 Joanne Murray 

From: Sloane, Julie 
Sent: Friday, January 10, 2020 9:00 AM
To: Porter, Deborah E 
Subject: Victor


I just wanted to put in a shoutout for Victor Garcia, who is by far the best housekeeper I’ve known here. He cares so much and has a great attention to detail. He scans my floors and asks to vacuum when it needs it. (And then he tries to do it when I’m not here, which is more than required. I’m happy to get out of the way and wait!) He came up with a signaling system to let us know when he’s already come clear our trash in the morning – he leaves one of our lights on. He’s just great and we really appreciate him.


Julie Sloane (she/her)

Director of Communications

Annenberg School for Communication

University of Pennsylvania

Last Updated: Wednesday, March 11, 2020